Terms and Conditions.

Terms & Conditions

Welcome to Freedom Found. By using this website, booking services, or submitting any forms through this site, you agree to the following terms and conditions. Please read them carefully.

1. Use of Website

This website is owned and operated by Freedom Found, LLC. All content—including text, graphics, logos, images, and downloads—is the property of Freedom Found and is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any content from this site without written permission.

2. No Veterinary or Medical Advice

The information provided on this site is intended for general informational purposes only and is not a substitute for veterinary, medical, or legal advice. Any behavior or training advice should be implemented with care and based on your dog’s individual needs, health, and environment.

If your dog is experiencing medical or health-related concerns, please consult your veterinarian.

3. Service Eligibility & Booking

By booking a service, you confirm that:

  • You are the legal owner or caretaker of the dog

  • All information submitted in intake forms is accurate and up-to-date

  • You meet the requirements outlined for specific services (such as geographic radius or vaccination status)

  • You agree to all service-specific policies, including cancellation, refund, and safety requirements

We reserve the right to decline or discontinue services at any time based on safety, ethical, or practical considerations.

4. Payments & Refund Policy

All payments for services are due in full at the time of booking unless otherwise arranged.

  • Refunds are only available within 48 hours of booking

  • Clients may reschedule a session one time with at least 48 hours’ notice

  • Additional reschedule requests will result in forfeiture of the session

  • Cancellations made within 48 hours of a scheduled session are non-refundable

Pricing is subject to change without notice.

5. Limitation of Liability

By using this site and participating in services offered by Freedom Found, you agree to release Freedom Found, LLC and Liz Vanderhoef from any liability related to injury, loss, or damage arising from services, content, or advice provided.

While we take every reasonable precaution to ensure safety, working with dogs involves inherent risk. You agree to assume full responsibility for your dog’s actions and behavior during any interaction with Freedom Found staff, dogs, or property.

6. Privacy

Your personal information will be handled in accordance with our Privacy Policy. We do not sell, rent, or share your data with third parties.

7. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of this website or our services constitutes acceptance of any changes.